All Frequently Asked Questions
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Can I switch my subscription to book only/book and candle?
Subscriptions -
Can I buy past boxes?
General -
I’ve changed my mind. Can I cancel my order and receive a refund?
Customer support -
My tracking says my order is delivered, but I haven’t received it?
Shipping -
How many times can I skip?
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My item is damaged. What do I do?
Customer support -
How do I cancel my subscription?
Account -
How can I check my position on the waitlist?
Subscriptions -
Can I change my address?
ShippingYes! You can absolutely change your address, as long as your order is not in pre-shipment…
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How much will my subscription cost?
Pricing & BillingWe currently have two subscription options, our Book and Candle subscription box is priced at…
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